State Farm® Insurance Agent Joni Ginno

"Joni and her team are the absolute best! I would never want anyone else! Denise Smith"

"Michael in Claims was awesome today. He guided me through everything and called back quickly. Very nice and communicative. Sami in Joni Gino’s office did a fantastic job also. She was calm and took care of business. She printed out some forms for me and got my new car insurance changed. I have been with State Farm for decades and this incident was handled so much better than some of my prior claims. My beautiful car was totaled but this experience made it easier to handle. Thank everyone for making it easier for me!!! I want to add on that Yasmine was on top of checking on my claim and helping to expedite all of the pay outs on my claim. She called several times which helped me work through all my emotions about the crash. Plus she answered lots of my questions. You all should be proud of your customer service! This is why I love my State Farm office team members."

"Another 5 star experience with our trusted State Farm agents at Joni Ginno's! Eric DeGarmo has, again, come through on our auto insurance. We sold a car and bought another and I mistakenly did not get the auto insurance transferred over. I realized this two weeks later and Eric swooped in and saved the day! Within a very short time he had the insurance re-quoted (at a very reasonable price), transferred over, and I had insurance cards in my hand. Amazing. Another 'above and beyond' performance for the State Farm team! Can't recommend highly enough"

"I have been consistently impressed with this office and their handling of my needs"

"Service at this office is always outstanding. Very friendly and helpful."

"Courteous service today timely, and well executed."

"I can’t say enough about Joni and her team at Statefarm. I was in a head on collision, and her team supported me every step of the way. I was informed during the entire process, they even made sure to follow up with me after talking with the other insurance company. I have never been a bigger fan of an insurance company!"

"Great customer service, they are willing to work with you. I highly recommend them!"

"Very thorough explanations of coverage"

"Excellent customer service! We have had our business policies through Joni Ginno's State Farm office for years, and we consistently receive exceptional service in a very timely manner. If you are in search of an insurance provider for either business or individual purposes, I would highly recommend Joni Ginno State Farm Insurance."

"Joni Ginno and her staff are the most friendly, helpful, and professional team out there. I’d give them 10 stars if I could. ♥️"

"I had the best 5 star service today at Ginno State Farm Agency. Eric was very helpful and explanatory and Joni settle my claim in minutes. Excellent service. I would recommend them to everyone! Thank you!"

"Joni and her Team are wonderful to work with! They are always there to answer any questions we have regarding our insurance needs and have been a tremendous help when we have needed them. Highly Recommend!"

"They are always so friendly, helpful, and informative. Whenever I call, they are all very pleasant to talk with."

"I had a great experience working with Melissa for insurance on my car and would recommend her to friends looking for insurance in the Chico area."

"Joni's office and staff are amazing."

"Wonderful"

"I’ve been with Jonni Gino’s State Farm office since we first moved here to raise our kids many years ago. Hometown service at its finest: Where you can still talk to your actual agents with a phone call and they know you by your name."

"Every person I’ve ever met at my State Farm Insurance agency have been so kind, helpful and caring, but I want to give Heather a special thanks for going above and beyond in wanting to help me in every way possible! Heather’s joyful, laugh and deeply sincere empathy in addition to her amazing efficiency is just what I need at this difficult time! Thank you so much!!"

"Immediately after I was rear ended with shock and all, the first person I spoke to kept me at ease. It went uphill from that moment. Special shout out to Brandon from claims. After speaking to him via phone, I felt my shoulders and ears were in their right places, with a distance. It was smooth sailing and now I have a new car and updating the insurance was a breeze, thanks to the staff at chico, ca office, Jonni Gino."

"Heather helped me over the phone and I loved it! She answered all of my questions, and brought up things that needed to be corrected. Heather totally got me the most coverage for my money, without trying to talk me into things I didn’t want."

"Joni Ginno and her team is absolutely amazing! They are very quick and efficient, and everyone is very personable and caring! I would recommend this company to everyone!"

"After relocating to California, I purchased a new vehicle. Shopping around and researching my insurance options, I reached out to State Farm and scheduled an appointment to check on available rates and coverage. Totally impressed with the professionalism and caring they put in to helping me with my vehicle insurance. Over the years I have used several different insurance providers and State Farm has always been the insurance company of choice. Thanks to all the staff at State Farm."

"I have been with Joni Ginno at State Farm for 25+ Years. I have a number of policies with her and always feel well taken care of. Her team is always quick to respond to requests and questions and I have referred her many clients over the years. If you are in the market for a GREAT Insurance agent, look no further than Joni!"

"Eric and Joni provided excellent customer service, they were comprehensive in their approach to our unique needs. Definitely recommend !"